An ER in Texas has set up self serve kiosks for check in. I don't know about Texas, but in NH a medically trained professional has to be the first person to see you on arrival in the ER. Patients in this article feel that the kiosks are a little 'impersonal'. I can see now the people who will choose a complaint that is a bit more serious than their back or dental pain so they can move ahead in the que. What are we coming to?